Health care clearinghouses and Application Service Providers (ASPs) may choose to let Remettra handle the remittance and payment aspects of their services.

Can the group health plan conduct the electronic funds transfer portion of the standard transaction with a financial institution without restriction?
  • Yes, because it contains no protected health information. The protected health information contained in the electronic remittance advice portion of the transaction is not necessary either to conduct the funds transfer or to forward the transactions.
When can a group health plan transmit the portion of the transactions containing protected health information (remittance advice) through a financial institution?
  • The standards for Privacy of Individually Identifiable Health Information; Final Rule; 45 CFR; Section 164.501 (page 82496), state: "a covered entity may not disclose the protected health information (remittance advice) to a financial institution for these purposes [electronic funds transfer]. A covered entity may transmit the portions of the transactions containing protected health information through a financial institution if the protected health information is encrypted so it can be read only by the intended recipient [Healthcare Providers (835) or Health Plans (820)]. In such cases, no protected health information is disclosed and the financial institution is acting solely as a conduit for individually identifiable data."
How can healthcare providers receive their remittance advice electronically?
  • The Remettra e-mail notification of payment also will contain a "hot-link" button that will take providers directly to a login screen.
  • Once providers have logged in, their remittance advices will be listed with the most current on top.
  • To retrieve their remittance advice, providers click on the one they want and choose to either download it for import into their accounts receivable software or print it for a hard copy.